Join our dynamic team as a bilingual Customer Service Representative, where your communication skills in German and English will shine. Our company values creativity and a solution-oriented approach, ensuring that each interaction contributes positively to the customer experience.

Job Responsibilities

In this role, you will provide exceptional customer service through various communication channels, including phone, email, and live chat. You will handle inquiries with efficiency and strive to resolve any customer issues satisfactorily, demonstrating empathy and professionalism.

Daily tasks include managing and updating customer accounts, processing orders, and maintaining meticulous records of customer interactions.

Skills Required

• Strong verbal and written communication abilities in both German and English.
• Problem-solving skills with a keen eye for detail.
• Proficient in using CRM systems and other office software.
• Ability to work independently and collaboratively in a team.

Preferred Qualifications

• Previous experience in a customer service role is advantageous.
• A positive and patient attitude to handle customer concerns effectively.

Working Hours

Flexible working arrangements are available. Candidates should be willing to occasionally work beyond standard hours to meet customer needs.

Location

This position is based in our modern, well-equipped office with opportunities for remote work as needed.

How to Apply

If you are ready to join a forward-thinking company that values your expertise, please submit your application.

Join us in delivering unparalleled service and be a part of a team that thrives on customer satisfaction and professional growth!