We Are Fiber, a distinguished global leader in Business Process Outsourcing and IT solutions, is on the lookout for a diligent and welcoming Receptionist to join our team. As a company that operates in 20+ countries, we pride ourselves on our commitment to delivering outstanding service and nurturing a professional environment where career growth is highly valued.

Role Summary

The Receptionist will serve as the face of our organisation, playing a pivotal role in creating a positive first impression for clients and visitors, as well as providing administrative support to the team. The ideal candidate will possess exceptional communication skills and demonstrate the ability to handle various tasks with professionalism and empathy.

Responsibilities and Duties

• Front Desk Management: Greet all visitors and clients with a warm and professional demeanour, ensuring they feel welcomed and assisted promptly.
• Telephone & Email Handling: Answer phone calls and emails efficiently, directing inquiries to the appropriate departments when necessary.
• Administrative Support: Provide administrative assistance to the team, including scheduling meetings, organising files, and managing correspondence.
• Problem-Solving: Address visitor concerns or issues with promptness and a solution-oriented approach.
• Facility Coordination: Oversee the tidiness and organisation of the reception area to maintain a professional environment.

Required Skills and Attributes

• Communication: Fluent in English with excellent verbal and written communication skills, ensuring clear and courteous interaction.
• Problem-Solving: Aptitude for addressing and resolving inquiries effectively with minimal supervision.
• Basic Computer Literacy: Competent in using MS Office and email applications for everyday administrative tasks.
• Empathy & Professionalism: Show empathy while upholding a professional manner in all interactions.
• Adaptability & Patience: Adapt effortlessly to new situations with patience and poise, accommodating changing circumstances.

Why Work with We Are Fiber?

• ✅ Become part of a leading global company that prioritises employee development and success.
• ✅ Engage in a collaborative work environment that supports learning and innovation.
• ✅ Enjoy a competitive compensation package with benefits that encourage a balanced lifestyle.
• ✅ Work in a diverse and inclusive culture that fosters mutual respect and shared progress.

Join We Are Fiber and contribute to maintaining our reputation of excellence. If you are a proactive individual with a flair for customer service and administrative efficiency, apply now to make your mark with us!