We Are Fiber, a preeminent global leader in Business Process Outsourcing and IT solutions, is currently looking for a motivated and detail-oriented Office Assistant to join our fast-paced environment. Our organisation, recognised for fostering a culture of innovation and employee growth, spans over 20 countries, and we are committed to maintaining exemplary operational support and client service.

Position Overview

The Office Assistant will play a critical role in ensuring the seamless operation of our daily administrative tasks. This position requires exceptional communication skills, both written and verbal, basic computer literacy for efficient task management, and a strong problem-solving mindset.

Core Responsibilities

The Office Assistant is a full-time, on-site role based in Tirana, responsible for ensuring the smooth day-to-day operation of the office by providing administrative, reception, and HR support.

Key responsibilities include managing the reception area, welcoming visitors and candidates, handling phone calls, mail, and deliveries, coordinating meetings, maintaining office supplies, and supporting general administrative tasks such as data entry, filing, printing, and scanning documents.

The Office Assistant will also support the HR and Recruitment teams by assisting with onboarding new employees on their first day, preparing and organizing documentation, and hosting candidates during interviews while ensuring company procedures are followed and a professional candidate experience is delivered.

Qualifications

• Previous experience in an administrative, office assistant, receptionist, or customer service role is preferred.

• Strong communication and customer service skills.

• Professional phone etiquette and front-desk experience.

• Proficiency in Microsoft Office and standard office equipment.

• Strong organizational skills with attention to detail and the ability to multitask.

• Experience supporting HR or Recruitment activities, including onboarding, is an advantage.

• A proactive, reliable, and team-oriented attitude.

Why Join We Are Fiber

• Be part of a globally acclaimed company that values career advancement and continuous learning.

• Enjoy a supportive and inclusive workspace that encourages open communication and collaboration.

• Access a comprehensive benefits package that promotes work-life balance and well-being.

• Contribute to a pioneering team recognized for its commitment to excellence and client satisfaction.

If you are proactive and poised to enhance our office operations through your dedication and administrative skills, we invite you to apply for the Office Assistant position at We Are Fiber. Join us and become a vital contributor to an organisation that values innovation and teamwork.