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We Are Fiber career site
Operation Department · We Are Fiber Italia

Operatore Customer Care (Inbound e Mail) – Francese

Per la sede di Napoli, stiamo cercando risorse per il team Customer Care, che parlino francese, per offrire supporto ai clienti tramite telefono e posta elettronica.

NO lavoro da remoto


Cosa farai:

  • Gestirai chiamate in ingresso (inbound) e risponderai alle email dei clienti.
  • Offrirai assistenza, informazioni e risoluzione problemi.
  • Ti coordinerai con il team per garantire un’esperienza cliente di alta qualità.

Cosa offriamo:

  • Retribuzione: €800,00 mensili.
  • Orario lavorativo: 08:30 - 17:30 con pausa pranzo: 12:30 - 13:30.
  • Formazione iniziale e aggiornamenti continui.
  • Ambiente positivo, giovane e dinamico.

Requisiti richiesti:

  • Fluente in francese, sia parlato che scritto.
  • Esperienza pregressa nel customer care o in ruoli simili.
  • Ottime capacità comunicative e di ascolto.
  • Attitudine alla gestione del cliente e alla risoluzione dei problemi.
  • Competenze informatiche di base.

Se ti piace aiutare le persone e vuoi far parte di un team internazionale, inviaci il tuo CV!

Department
Operation Department
Role
Customer Service Representative
Locations
We Are Fiber Italia

About We Are Fiber

We Are Fiber, a leader in the BPO market in Albania, is a global provider of business process outsourcing solutions. The company offers a wide range of services, with a particular focus on Outbound activities such as telemarketing, database updating, CRM management and BackOffice support, guaranteeing tailor-made solutions to optimize the efficiency and business results of its customers.

Founded in 2009
Co-workers 1100+
Turnover 16M
Operation Department · We Are Fiber Italia

Operatore Customer Care (Inbound e Mail) – Francese

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